# Simple pricing

Subscribe for the best price per video, or buy credits once. A 5-second hug video costs 150 credits, and the first 5-second video is free for a new account, once per network (an IPv4 address or IPv6 /64) every 30 days.

- Starter: $19.99 / month, 2,000 credits
- Pro: $49.99 / month, 5,500 credits
- Small: $9.99, 1,000 credits
- Large: $29.99, 3,200 credits

## Billing FAQ

### Is the first video free?

Yes, for a new account: 150 credits, enough for one 5-second video, once per network (an IPv4 address or IPv6 /64) every 30 days. Later accounts from the same network get no free credits.

### How much does one hug video cost?

30 credits per second, so 150 credits for 5 seconds, or about $1.36 to $1.50 depending on the pack or plan. The price shows before you make each video.

### Do unused credits expire?

Purchased and subscription credits stay on your balance while your account is open.

### Can I cancel my subscription?

Yes, at any time from your account page. The plan stays active until the end of the paid period.

### Do I get credits back if a video fails?

Yes. Failed and cancelled videos are refunded to your balance automatically.


_Last updated 2026-11-09_